Cookie Policy

This Cookie Policy explains how Traffic Environment Systems Limited uses cookies and similar technologies on its website.

It should be read alongside our Privacy Policy, which explains how we collect and use personal information more generally.

1. Who we are

This website is operated by:

Traffic Environment Systems Limited‍

9 Doolittle Mill
Froghall Road
Ampthill
Bedfordshire
MK45 2ND

Email: info@tesltd.co.uk
Telephone: 0800 009 6930

In this policy, “TES”, “we”, “us” and “our” refer to Traffic Environment Systems Limited.

2. What are cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

They can help a website:

• Work correctly
• Remember choices you have made
• Keep forms and website functions secure
• Understand how visitors use the website
• Identify technical problems
• Improve content and performance

Some cookies are placed directly by the website you visit. These are called first-party cookies.

Others are placed by external services used by the website. These are called third-party cookies.

Some technologies perform similar functions without using a traditional cookie. These may include browser storage, pixels, tags and scripts. References to cookies in this policy also include these similar technologies where appropriate.

3. How we use cookies

We use cookies and similar technologies for the following purposes:

• To operate and secure the website
• To remember your cookie choices
• To prevent non-essential technologies from loading without permission
• To understand how visitors find and use the website
• To identify usability and performance problems
• To improve website content, navigation and functionality
• To measure general website engagement

We do not use non-essential cookies unless you have provided the relevant consent through our cookie banner or preference controls.

4. Types of cookies we use

Strictly necessary cookies

These cookies are required for the website to operate, remain secure or remember your privacy choices.

They may be used to:

• Store your cookie consent decision
• Remember your selected cookie categories
• Provide core website functionality
• Protect forms against spam or misuse
• Maintain website and network security

Strictly necessary cookies do not require consent because the website cannot provide the relevant function without them.

Analytics cookies

Analytics cookies help us understand how visitors use the website.

They may collect information about:

• Pages viewed
• Time spent on the website
• The source of a visit
• General navigation patterns
• Device and browser type
• Approximate location
• Website errors and performance

We use this information to understand website performance and make improvements.

Analytics cookies are only used after you have provided consent.

Experience and performance technologies

With your permission, we may use technologies that help us understand how people interact with pages and website features.

This may include aggregated information about:

• Scrolling
• Selecting links and buttons
• Page navigation
• General interaction patterns
• Technical and usability issues

These technologies are used to improve the website. They are not intended to record sensitive information entered into forms.

They are only enabled after the relevant consent has been provided.

Third-party content

Some pages may contain content or features supplied by another organisation, such as:

• Videos
• Maps
• Documents
• Social-media content
• External tools or applications

The provider may place cookies or collect technical information when the content is loaded.

Where this content uses non-essential cookies, it should remain blocked until you provide the relevant consent. The provider’s own privacy and cookie terms will also apply.

5. Cookies and technologies currently used

The cookies present may vary according to your browser, the pages you visit, the choices you make and changes introduced by our service providers.

The principal technologies used on the website are set out below.

TES cookie preferences

Provider: Traffic Environment Systems Limited
Purpose: Records whether you accepted or rejected different cookie categories and prevents the consent banner from being shown unnecessarily on every page.
Category: Strictly necessary
Typical duration: Up to 12 months

Google Analytics

Provider: Google
Purpose: Helps us understand website traffic, page use, navigation and general visitor behaviour.
Category: Analytics
Typical cookies: _ga, _ga_<container-id>
Typical duration: From the browsing session up to two years, depending on the cookie and our configuration
When activated: Only after analytics consent

Google Analytics may process information such as your IP address, approximate location, device, browser, pages viewed and the source of your visit.

The precise name of a Google Analytics cookie containing a measurement identifier will vary according to the configuration used on the website.

Microsoft Clarity

Provider: Microsoft
Purpose: Helps us identify general usability issues and understand how visitors interact with website pages.
Category: Analytics or experience
Typical cookies: _clck, _clsk, CLID, ANONCHK, MR, MUID, SM
Typical duration: From the browsing session up to approximately 13 months, depending on the cookie
When activated: Only after the relevant consent

Microsoft Clarity may collect technical and interaction information, including general navigation, scrolling, selections, device details and page performance.

TES does not intentionally use Microsoft Clarity to collect sensitive information submitted through website forms.

Website hosting and security

Provider: TES and its website infrastructure providers
Purpose: Delivers the website, supports security and helps protect forms and systems from spam, fraud and automated misuse.
Category: Strictly necessary
Duration: Usually limited to the browsing session or another period necessary for the relevant security function

The precise technologies used by website infrastructure providers may vary depending on security, network and platform requirements.

6. Cookie duration

Cookies may be:

Session cookies

These normally expire when you close your browser.

Persistent cookies

These remain on your device for a set period or until you delete them.

The duration of a particular third-party cookie may be changed by its provider. The table above provides the typical duration known at the date this policy was updated.

7. Choosing which cookies to allow

When you first visit the website, you can:

• Accept all optional cookies
• Reject optional cookies
• Review and choose particular categories

Rejecting optional cookies will not prevent you from accessing the main content of the website.

Some optional features or embedded third-party content may not operate until the relevant consent has been provided.

8. Changing or withdrawing your consent

You can change your choice at any time by opening Cookie Settings on our website.

Withdrawing consent will prevent the relevant cookies or technologies from being used in future. It will not make earlier processing unlawful.

Cookies that have already been stored may remain on your device until they expire or are deleted through your browser settings.

Website implementation note: The words “Cookie Settings” should be connected to the website’s consent-preference control before this page is published.

9. Browser controls

Most browsers allow you to:

• View stored cookies
• Delete individual or all cookies
• Block cookies from particular websites
• Block third-party cookies
• Block all cookies
• Receive a warning before a cookie is stored

Blocking all cookies may prevent some website functions from working correctly. Your browser provider’s support pages will explain the controls available to you.

10. External websites

Our website may link to services and websites operated by other organisations.

Those organisations control their own cookies and similar technologies. TES is not responsible for cookies used after you leave our website.

You should review the cookie and privacy information provided by the relevant organisation.

11. Updates to this Cookie Policy

We may update this policy when:

• The website changes
• A new technology or provider is introduced
• A provider changes its cookies
• Our consent controls change
• Legal or regulatory requirements change

The latest version will be published on this page. The date at the top shows when it was last updated.

12. Contact us

Questions about our use of cookies can be sent to:

Traffic Environment Systems Limited
9 Doolittle Mill
Froghall Road
Ampthill
Bedfordshire
MK45 2ND

Email: info@tesltd.co.uk
Telephone: 0800 009 6930

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