Website Terms of Use

These terms explain the conditions that apply when you visit or use the Traffic Environment Systems Limited website.

Please read them before using the website.

1. Who we are

This website is operated by:

Traffic Environment Systems Limited‍

9 Doolittle Mill
Froghall Road
Ampthill
Bedfordshire
MK45 2ND

Email: info@tesltd.co.uk
Telephone: 0800 009 6930
Alternative telephone: 01525 887 456

In these terms, “TES”, “we”, “us” and “our” refer to Traffic Environment Systems Limited.

2. Acceptance of these terms

By using this website, you confirm that you accept these Website Terms of Use and agree to comply with them.

You should stop using the website if you do not agree to these terms.

Our Privacy Policy and Cookie Policy also apply to your use of the website.

3. Purpose of this website

This website provides general information about TES, our products, services, experience and business activities.

The public website is primarily intended for:

• Businesses
• Local authorities
• Public-sector organisations
• Professional and commercial users
• Suppliers and business partners
• People interested in working with TES

These Website Terms of Use govern the public website only.

They do not replace or change:

• A quotation
• A purchase order
• A customer contract
• A supplier agreement
• A software licence
• Platform-specific terms
• A maintenance or support agreement
• Any other written commercial agreement with TES

Where a separate agreement applies, that agreement will govern the relevant products, systems or services.

4. Using the website

You may use this website for lawful business, professional and informational purposes.

You must not:

• Use the website unlawfully or fraudulently
• Attempt to gain unauthorised access to the website or its systems
• Interfere with the operation, availability or security of the website
• Introduce viruses, malware or other harmful material
• Carry out automated scraping or harvesting without our permission
• Use the website to distribute spam
• Submit false, misleading or malicious enquiries
• Attempt to bypass security or access controls
• Misuse forms, downloads or interactive features
• Infringe the rights of TES or another person
• Use website content in a misleading or deceptive way
• Imply that TES has approved, endorsed or partnered with you where it has not

We may restrict or block access where we reasonably believe the website is being misused.

5. Website information

We take reasonable care when preparing and maintaining information on this website.

However, website content is provided for general information only. It should not be treated as technical, legal, regulatory, procurement or professional advice for a particular situation.

Traffic management, parking, enforcement, CCTV and ANPR projects can involve:

• Location-specific requirements
• Regulatory requirements
• Technical assessments
• Operational constraints
• Customer system dependencies
• Formal approvals
• Contractual specifications

You should contact TES to discuss your requirements before relying on general website information when making a purchasing, operational or technical decision.

6. Product descriptions and specifications

Product images, descriptions, features, diagrams, case studies and technical information are provided to explain the general nature of TES products and services.

We may update or alter products and services as technology, legislation, customer needs and operational requirements change.

Unless expressly agreed in a written quotation or contract:

• Website information does not form a binding product specification
• Images may show optional equipment or example configurations
• Product availability is not guaranteed
• Compatibility with a particular system or environment is not guaranteed
• Performance may depend on configuration, installation, connectivity and external systems
• Website content does not constitute a formal offer

A binding commitment will arise only through an applicable written agreement, accepted quotation, order or contract.

7. Quotations and enquiries

Submitting a form or contacting TES through the website does not create a contract.

Any quotation or proposal we provide may be:

• Subject to further technical information
• Subject to a site assessment
• Subject to confirmation of scope
• Subject to availability
• Subject to separate commercial terms
• Valid only for the period stated
• Superseded by a later written agreement

You are responsible for ensuring that information provided in an enquiry is accurate and sufficiently complete.

8. Availability of the website

We aim to keep the website available and operating correctly, but we do not guarantee that it will always be:

• Available
• Uninterrupted
• Error-free
• Compatible with every device or browser
• Free from delays
• Free from security threats

We may suspend, withdraw, restrict or change any part of the website without notice where reasonably necessary for:

• Maintenance
• Security
• Technical work
• Content updates
• Business or operational reasons
• Circumstances outside our control

We are not responsible for a failure to access the website caused by your equipment, software, network or internet connection.

9. Intellectual property

Unless stated otherwise, TES owns or is licensed to use the intellectual property rights in this website and its content.

This may include:

• Text
• Product descriptions
• Photographs
• Video
• Graphics
• Illustrations
• Icons
• Logos
• Trademarks
• Documents
• Downloads
• Software demonstrations
• Page layouts
• Design elements

All such rights are reserved.

You may:

• View the website
• Print or download reasonable extracts for internal, non-commercial reference
• Share a link to a public website page

You must not, without prior written permission:

• Republish substantial website content
• Copy content for commercial use
• Modify downloaded materials
• Remove copyright or ownership notices
• Use TES branding in a way that suggests endorsement
• Reproduce product imagery in marketing or sales materials
• Create derivative materials from protected content
• Store or compile website content in a commercial database
• Use website content to train, develop or supply a competing commercial system or dataset

Permission requests should be sent to info@tesltd.co.uk.

10. TES names and trademarks

Names, product names, logos and marks displayed on the website may be owned by TES or another organisation.

You may not use them without the permission of the relevant owner, except where the law expressly allows it.

The appearance of a third-party name, logo, product or organisation does not necessarily indicate an endorsement, partnership or continuing commercial relationship unless the website clearly states otherwise.

11. Case studies and project information

Case studies describe particular projects and circumstances.

Outcomes from one project should not be interpreted as a guarantee that the same result will be achieved elsewhere.

Results may depend on factors including:

• Project scope
• Location
• Equipment configuration
• Connectivity
• Customer systems
• Operational procedures
• Legal powers and approvals
• Staff training
• External suppliers
• Changes made after project completion

Some information may be summarised or limited to protect customers, confidential information, security and operational details.

12. Downloads and documents

Documents made available through the website are provided for general information unless they expressly state otherwise.

Before relying on a downloaded document, you should check:

• Its title
• Its issue or revision number
• Its publication date
• Whether a newer version is available
• Whether it applies to your particular product or configuration

TES is not responsible for unauthorised changes made to a document after it has been downloaded or shared by another person.

13. Third-party websites and services

This website may contain links to websites, tools or content operated by other organisations.

These links are provided for convenience and information. Unless expressly stated, TES does not control or endorse the linked website.

We are not responsible for:

• Its availability
• Its accuracy
• Its security
• Its content
• Its privacy practices
• Products or services obtained from it

You use third-party websites at your own discretion and subject to their terms.

14. Linking to our website

You may link to a public page on our website provided that:

• The link is lawful and fair
• It does not damage or take unfair advantage of our reputation
• It does not suggest an association, approval or endorsement that does not exist
• It does not place our website inside a frame without permission
• It does not misrepresent TES or our products
• It links to the correct and current page

We may ask you to remove a link where these conditions are not met.

15. Security and viruses

We take reasonable measures to protect the website, but we cannot guarantee that it will always be free from viruses or other harmful material.

You are responsible for:

• Configuring your own equipment and software
• Using appropriate antivirus and security protection
• Protecting your accounts and credentials
• Ensuring that downloaded material is suitable for your systems

You must not knowingly introduce harmful or malicious material to the website.

You must not attempt to gain unauthorised access to:

• The website
• The server on which it is hosted
• A connected system or database
• A restricted customer or administrative area

Suspected attacks or unlawful activity may be reported to the relevant authorities.

16. Our responsibility to you

Nothing in these terms excludes or limits liability where doing so would be unlawful.

This includes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot lawfully be excluded

Subject to this, and to the extent permitted by law, TES will not be responsible for loss arising solely from reliance on general public website content or from the unavailability or misuse of the website.

Where you use the website for business purposes, TES will not be liable for:

• Loss of profit
• Loss of revenue
• Loss of business
• Loss of anticipated savings
• Loss of opportunity
• Loss of goodwill
• Loss or corruption of data
• Indirect or consequential loss

Commercial liability relating to TES products or services will be governed by the relevant quotation, contract or other written agreement.

17. Your responsibility

You are responsible for your use of the website and for information you submit through it.

You agree not to hold TES responsible for a problem caused by:

• Your breach of these terms
• Your unlawful or improper use of the website
• Inaccurate information supplied by you
• Unauthorised use of website content
• Your failure to protect your systems or credentials

18. Privacy and cookies

Our Privacy Policy explains how we collect and use personal information.

Our Cookie Policy explains the cookies and similar technologies used by the website and how you can control them.

These policies form part of the information governing your use of the website.

19. Changes to the website and these terms

We may update the website and these terms from time to time.

Changes will take effect when the revised terms are published on this page. The date at the top shows when the terms were last updated.

You should review the terms periodically if you use the website regularly.

20. Severability

If any part of these terms is found to be unlawful, invalid or unenforceable, the remaining sections will continue to apply.

21. No waiver

If we do not immediately enforce a right under these terms, this does not mean that we have waived that right.

22. Governing law

These terms and any non-contractual dispute arising from your use of the website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply under law.

23. Contact us

Questions about these Website Terms of Use can be sent to:

Traffic Environment Systems Limited
9 Doolittle Mill
Froghall Road
Ampthill
Bedfordshire
MK45 2ND

Email: info@tesltd.co.uk
Telephone: 0800 009 6930
Alternative telephone: 01525 887 456

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